Terms of service

Welcome to SkinRay Cart (“we”, “our”, “us”). These Terms and Conditions govern your use of www.skinraycart.com and any purchases made through the website. By accessing or using our website, you agree to be bound by these terms.

1. Use of Website

  • You must be at least 18 years old to use this website

  • You agree to provide accurate and complete information while placing orders

  • Misuse of the website or fraudulent activity is strictly prohibited

2. Products & Information

  • We make every effort to display product descriptions, images, and prices accurately

  • Product images are for illustration purposes only

  • SkinRay Cart reserves the right to modify product details, pricing, or availability without prior notice

3. Pricing & Payments

  • All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise

  • Cash on Delivery (COD) is NOT available

  • All orders must be prepaid using secure online payment methods

  • We reserve the right to cancel orders in case of pricing errors or payment issues

4. Order Acceptance & Cancellation

  • Orders are confirmed only after successful payment

  • Orders can be cancelled before dispatch only

  • Once shipped, orders cannot be cancelled or modified

5. Shipping & Delivery

  • Shipping timelines are estimates and may vary

  • We are not responsible for delays caused by courier partners or external factors

  • Incorrect address details may result in delivery failure

Please refer to our Shipping Policy for more details.

6. No Return Policy

  • All products sold on SkinRay Cart are non-returnable

  • Returns or exchanges are not accepted under any circumstances

7. Damaged / Incorrect Products

  • Claims for damaged, defective, or incorrect items must be reported within 48 hours of delivery

  • Unboxing video is mandatory

  • Approved cases may receive a replacement or refund, at our discretion

8. Intellectual Property

  • All website content, logos, text, images, and designs are the property of SkinRay Cart

  • Unauthorized use or reproduction is strictly prohibited

9. User Conduct

You agree not to:

  • Violate any laws or regulations

  • Upload false or misleading information

  • Attempt to disrupt website security or functionality

10. Limitation of Liability

SkinRay Cart shall not be liable for:

  • Indirect or consequential damages

  • Allergic reactions or misuse of products

  • Delays or failures beyond our control

Customers are advised to review product ingredients and consult professionals if needed.

11. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect and use your data.

12. Governing Law & Jurisdiction

These Terms and Conditions shall be governed by the laws of India.
Any disputes shall be subject to the jurisdiction of courts located in Bengaluru, Karnataka.

13. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective once posted on the website.

14. Contact Information

For any questions regarding these Terms and Conditions, please contact us:

Email: 
Website: www.skinraycart.com